TERMS & POLICIES
ALL SALES ARE FINAL. BY SUBMITTING ANY FORM OF PAYMENT YOU HAVE AGREED TO THE TERMS LISTED BELOW. There are no refunds on down payments or orders. A 60% deposit must be paid on all products to be ordered before the order will be placed. Any products requiring customizations may be subject to a surcharge. Orders may take up to 6 months to fulfill based on the designer. Orders requiring faster shipping may be subject to additional fees. Imperial Formal Wear is not responsible for the arrival date of any product orders placed after the recommended order date. Exact colors and shades on fabrics and designs cannot be guaranteed. Any sample items purchased are sold as is, in their current condition, and are final sale. Sample items require a 60% nonrefundable deposit to be placed on hold and removed from the sales floor. We are not responsible for any issues that arise with the companies that products are ordered from. Dresses will be made in sizes designated by the company, NOT your individual measurements. Alterations are not included in the cost of your order, and we are not responsible for any alterations. Customers will be notified once their product has arrived at our store. Imperial Formal Wear is not responsible for any accidental damages that may occur before the product is picked up. The full balance of any product must be paid in full before it can be taken from the store. If orders are not picked up by 1 week after the anticipated wear date on the receipt, the items become the property of Imperial Formal Wear and no refunds will be issued. Once the customer leaves the store, we are not responsible for any damages or issues that may occur with the product.